Privacy Policy

Privacy Policy

Our privacy policy is compiled to serve better the individuals that are concerned with the usage of their Personal Identifiable Information online. PII is known in US privacy law, and information security as the information that can be used on its own or with other information to contact, identify or locate a person.

Please go through our privacy policy keenly and understand how we collect, use, handle or protect your personally identifiable information regarding our website.

  1. What type of personal information do we collect from people that visit our website?

    When a person is ordering or registering in our website, as a norm, he or she will be asked to enter email address, name, phone number, credit card information or any other details that will help the clients with our experience.

    At times we also take the IP address of devices to know precisely if the address is legit with its originality or it’s the other way round.

  1. When do we collect the information?

    We do get information from you when you're either placing an order or registering with our website. We collect the data also when live chatting or through an open support ticket. Also, when you are providing us with feedback on products or services we gather the information.

    In the aforementioned incidents, no compensation is given.

    In the event you want to cancel the order, you are required to do it within an hour of the order placement since this is the time used in order processing and assigning. Any cancellations requested after the stipulated time are subject to deduction of order processing fee.

  1. How do we use the information?

    The gathered information helps us in the following:

    • It helps us to process customers' orders quickly.
    • It allows us to better service delivery in corresponding to customers' requests
    • It makes it easier to follow the customer's transaction after correspondence.
  1. How do we protect your information?

    Our website is regularly scanned to protect it from known vulnerabilities and security holes. This is to make sure your visit to our site is as safe as possible.

    We use malware scanning.

    Also, you should now that your data is stored behind secured networks and it's accessed by a limited number of people with exceptional access to such systems. And these people are required to keep it confidential.

    Also, we implement various security measures when a user places an order, submits or access their information. This is to maintain the safety of your personal information.

  1. Third party disclosure and third party links

    We don't sell, trade or transfer your personal identification information to the outside world. Also regarding third-party links, we neither include nor offer third party services or products on our site.

  1. Who might we share your information with?
    • Our support team so that they address you as our existing customer without confusing you with potential clients.
    • Our writers so that they can know your specialties.
  1. What do we do if the information breach occurs?

    Within one business day, we will notify you.

  1. CAN-SPAM Act

    The CAN-SPAM Act is a law that sets standards for commercial email, establishes a requirement for commercial messages, gives email recipients a right to block emails, and provides severe penalties for irregularities.

  1. We collect your email address to:
    • Process your orders and sent you information on the orders
    • Sending you additional information related to your order..
  1. How long will we keep your personally identifiable information?

    We will keep your personal information:

    • For as long as required by law
    • Until we no longer have a valid reason for keeping it
    • Until you request us to stop using it or delete it.